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Reviews

Every review below is from a verified Thicketts customer in Dorset.

4.9
Excellent · 132 reviews on Google

“From the first phone call to the final sweep-up, everything ran exactly to plan. The office is warmer than our house in winter.”

Sarah M.Garden office · Lower Parkstone

“Priced online on Sunday, surveyed Wednesday, built three weeks later. The fixed price genuinely was fixed, not a penny more.”

David T.Home gym · Wimborne

“Our son practises drums daily and the neighbours have honestly never heard a thing. The acoustic spec is remarkable.”

Priya & Tom D.Music room · Broadstone

“The team treated our garden like their own: lawns protected, everything spotless each evening. The studio itself is beautiful.”

Helen W.Garden studio · Sandbanks

“Two-week build, zero snags. Working from the bottom of the garden has changed my week entirely.”

Mark R.Garden office · Ferndown

“They listened to exactly how I’d use the space and adjusted the design twice without any fuss. My clients love it.”

Jenny K.Therapy room · Christchurch

“The back of the house is unrecognisable, in the best way. Watertight in three weeks, finished in nine, and the price never moved.”

The HendersonsKitchen-diner · Poole

“They handled planning, party wall agreements and the build itself. We made one phone call at the start and that was genuinely it.”

Paul C.Wrap-around · Wimborne

“Two bedrooms and a kitchen-diner for less than moving house would have cost in stamp duty and stress.”

Aisha & Rob T.Double-storey · Ferndown

“That dead alley beside the kitchen is now my favourite part of the house. The roof lantern makes it glow all day.”

Gemma F.Side return · Broadstone

“Living on site through a build is never fun, but the crew sealed off the works and left the kitchen usable until the final fortnight.”

Mike & Jo B.Rear extension · Christchurch

“The instant online price was within a few hundred pounds of the final quote. Refreshingly honest from day one.”

Steven L.Kitchen-diner · Dorchester

“Two bedrooms and an en-suite where the Christmas decorations used to live. The house feels twice the size.”

Rachel & Dan K.Dormer · Poole

“They warned us the roof would be off for four days and it was exactly four days. Everything ran to the schedule on the wall.”

Chris P.Hip-to-gable · Bournemouth

“The budget option, done beautifully. No dormer needed, just insulation, a staircase and huge skylights. My office is the nicest room in the house.”

Nadia S.Rooflight · Wimborne

“A full mansard on a Victorian terrace, planning included. The join is invisible from the street, and the neighbours keep asking who did it.”

The OkonkwosMansard · Broadstone

“We stayed living at home the whole build. They came through the roof, not the landing, exactly as promised.”

Tom H.Dormer + en-suite · Ferndown

“From first survey to walking up our new oak stairs took eleven weeks. The eaves storage swallowed everything the loft used to hold.”

Laura & Ed M.Hip-to-gable · Christchurch

“They worked the ceiling height around my driver, not a standard spec sheet. I can swing full-out and the data is spot on.”

Andrew H.Two-bay sim room · Sandbanks

“Building and simulator from one team, one price. No arguing between a builder and an AV company. It just worked.”

Chris & Dee W.Golf room & bar · Ferndown

“I coach out of it three days a week now. The camera angles and lighting were thought through properly before a wall went up.”

Raj P.Coaching studio · Broadstone

“Calibrated with me on handover day and I played Augusta that evening. Genuinely the best thing we’ve done to the house.”

Simon T.Garden sim room · Poole

“My husband asked for a golf room; I asked for something that looked lovely from the kitchen. Somehow we both got our way.”

Kate M.Sim & putting green · Wimborne

“The acoustic upgrade is worth every penny. You can hit balls at 10pm and the neighbours have never once mentioned it.”

Dave L.Sim & home gym · Wareham

“It reaches temperature in half an hour and holds it beautifully. Built in place by two joiners who clearly enjoyed the job.”

Marianne S.Cedar sauna · Sandbanks

“Cabin, heater, plunge tub and electrics from one team, one price. We use it four evenings a week without fail.”

Ben & Ros T.Sauna & cold plunge · Ferndown

“I wanted a proper wood-fired stove and they didn’t try to talk me into electric. The flue work is immaculate.”

Iwan P.Wood-fired sauna · Broadstone

“Our garden is tiny and they made a two-seater fit beautifully. It smells wonderful every time you open the door.”

Sophie H.Compact cedar sauna · Verwood

“The little covered porch was their suggestion and it’s the detail we’d have missed. Used year-round because of it.”

Graham & Ann W.Changing porch · Christchurch

“Sitting in the heat looking out over the garden in the dark is something else. Best thing we’ve added to the house.”

Nia R.Panoramic window · Wimborne

“Second project with Thicketts. Same crew, same standards, same tidy site. That consistency is why we came back.”

Anna F.Repeat customer

“Three houses on our road have now used them. When your neighbours can inspect the work daily, that says everything.”

Steve G.Recommended by a neighbour

“Even the survey was impressive: punctual, thorough, and full of honest advice about what NOT to spend money on.”

Maggie O.Survey visit